Legal · Privacy
Privacy policy.
Last updated: January 1, 2026. This policy explains how Hughes Insurance Agency collects, uses, and protects your personal information when you visit our website or request an insurance quote.
Information we collect
We collect information you voluntarily provide — your name, email, phone number, mailing address, vehicle or property details, and any message you send through our contact form or by phone, email, or text. We may also collect basic technical information such as browser type and pages visited through standard server logs.
How we use your information
We use your information to respond to your inquiry, prepare insurance quotes, service existing policies, communicate with you about claims and renewals, and meet legal or regulatory obligations. We do not sell your personal information.
Mobile information & SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile information may be shared with subcontractors that support the messaging service (for example, our SMS platform provider) strictly for delivery. See our SMS Terms for full details on our text messaging program, opt-in, and opt-out procedures.
How we share information
We share information only as needed to provide insurance services — with the insurance carriers underwriting your policy (such as Farmers Insurance Group of Companies and its affiliates), with service providers acting on our behalf under confidentiality obligations, and when required by law. We never sell or rent your information.
Data retention
We retain your information for as long as needed to provide services, comply with legal and regulatory requirements (including state insurance recordkeeping rules), and resolve disputes.
Your choices
You can request access to, correction of, or deletion of your personal information, subject to legal and regulatory limits. To make a request, contact us using the information below. You can opt out of SMS at any time by replying STOP to any message we send.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure.
Children's privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.
Contact us
Hughes Insurance Agency, 63 Keystone Ave, Reno, NV 89503. Phone: (775) 900-3636. Email: robert@hughesinsurance.net.